Gore Printing and Technology

Terms and Conditions

The following Terms and Conditions of Service apply to all products and services provided by J and K Printing and Technologies Pty Ltd T/A Gore Printing and Technology. Registration Number 2019/585671/07 situated in Randburg, Johannesburg, South Africa. The Terms and Conditions are for Printing, Design Work and Computers, IT and Networking.

All work is carried out by Gore Printing and Technology on the understanding that the client has agreed to our terms and conditions.

Copyright is retained by Gore Printing and Technology on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of Gore Printing and Technology, unless specifically agreed in writing.

1. ACCEPTANCE
Acceptance of our quotation or the placing of an order shall constitute acceptance of these terms and conditions in their entirety, unless specifically varied in writing by Gore Printing and Technology

2. QUOTATIONS AND ESTIMATES
(a) Quotations are based on current costs of materials and services and unless otherwise agreed in writing, are subject to amendment to meet any rise in such costs between the date of quotation and the date of execution, except such quotation shall be held firm for 10 days for Printing and Design and twenty hours (24) for Computer It, Networking, Hardware, Software due to the rand dollar exchange.

(b) When quotations are based on specifications, roughs, layouts, samples, dummies or printed, typewritten or other good copy provided by the client, any extra work or cost caused by any variation by the customer of their original instructions or specifications shall be additionally chargeable.
(c) Upon acceptance by the customer, Gore Printing and Technology’s written quotation shall be deemed to have interpreted the customer’s instructions correctly.

2. YOUR SUBMISSIONS
Order processing will begin when the following items are complete:
• Press-ready files are received
• Payment is processed

4. PROOFS
If requested by the customer, proofs of work will be submitted for the customer’s approval prior to printing. No liability is accepted for any errors not corrected by the customer on proofs.

Customer supplied proofs are not acceptable as they are not calibrated to our printers. Jobs without proofs will be printed following generally recognized industry standards. Please note that your monitor’s calibration affects what you see on your screen. The colours on the printed products may differ from what you see on your screen. Please keep in mind that while we will try our best to match proofs.

5. PRINT/DELIVERY SCHEDULE
The delivery schedule comes into effect once a proof is approved. If the client chooses “no proof required”, then the delivery schedule comes into effect once the payment is received. Turnaround time for all printing 7 to 10 working days from approval of artwork and deposit has been made. Be sure to factor this into your schedule.

6. OUTSIDE WORK
Where the performance of any contract with the customer requires Gore Printing and Technology to obtain goods or services from a third party, the contract between us and the customer shall incorporate, and shall be subject to, the conditions of supply of such goods and services and the customer shall bear the full cost of such goods or services.

7. SPECIAL PURCHASES
Dies, knives, engravings or other special materials purchased for the execution of the customer’s order shall be chargeable, but remain the property of Gore Printing and Technology.

8. CLAIMS
All claims in respect of work, or the quality or quantity thereof, shall be made in writing within 10 days of receipt by the customer. In the absence of such a claim, the work shall be deemed to have been received, checked and accepted as fully complying with the customer’s specifications.

9. PAYMENT
Payment must be received before an order is processed.

12. REFUSAL OF SERVICE
We reserve the right to refuse any order at our own discretion (e.g., due to inappropriate or distasteful subject matter.)

13. FILE ERRORS
Gore Printing and Technology will contact the customer when errors are detected in their supplied files. The customer will be alerted to the issue and given the following choices:
•Resubmit a corrected file (this will be treated as a new order). A R100 processing fee will be charged.
•Request an estimate for Gore Printing and Technology to correct the files or redesign artwork. This action will require additional payment before the order will proceed.

14. REFUNDS AND CANCELLATIONS
Partial refunds are available on orders that have begun processing but have not gone to press. A refund will be given for the portion of work that has not yet been completed. A R150 processing fee will be charged in such cases. For orders already on the press, no refunds will be given. To cancel an order you must email request at info@goreprintech.co.za. You will need to provide your invoice number, which can be found in the subject line of the email that you received after placing your order.

15. LIABILITY
Gore Printing and Technology shall not be liable for indirect or consequential loss, or for any loss to the customer arising from third party claims or delay of delivery.

16. FORCE MAJEURE
Contracts and deliveries may be suspended or delayed in the event of any strike, lockout, trade dispute, fire, tempest, breakdown, riot, theft, crime, civic disturbance, war, legislation, force majeure, the inability of the printer to procure essential materials due to any of the foregoing causes, or any other occurrence beyond our control preventing or retarding performance of the contract or delivery of work, and no responsibility shall attach to Gore Printing and Technology for any delay, default, loss or damage resulting from any of the above causes, and the customer undertakes not to bring any claim for damages against Gore Printing and Technology arising from any circumstance described herein.

17. GENERAL LIEN
In respect of all unpaid debts due from the customer, Gore Printing and Technology shall have a general lien on all goods and property in our possession and shall be entitled on the expiration of 14 days (or such other period as we may stipulate) notice to the customer, to dispose of such goods or property as we think fit and to apply the proceeds towards satisfaction of such debts. Such lien shall further extend to all goods produced or supplied by us wheresoever located, for which payment has not been received, and we shall be entitled to enter the customer’s premises and repossess such work and dispose of it, applying the proceeds towards satisfaction of the debt, without that such repossession and or disposition shall annul or diminish in any degree the obligation of the customer with respect to remaining unpaid amounts, nor mitigate the rights and recourse of the printer under law for full recovery of said debts and costs of collection thereof.

18. WAIVER
Notwithstanding that Gore Printing and Technology may agree with respect to any specific transaction, either expressly or by implication, to waive one or more of these terms and conditions, such agreement shall in no way release the customer from the other terms, conditions, obligations or requirements set out herein.

19. CUSTOMER’S PROPERTY AND MATERIAL SUPPLIED BY CUSTOMER

• Customer’s property and all property and material supplied to the Gore Printing and Technology by or on behalf of the customer (including goods in transit) are held at the customer’s risk and Gore Printing and Technology accepts no liability whatsoever for loss of, or damage to, such property or material unless otherwise agreed in writing.

•Unless the customer establishes that Gore Printing and Technology has been negligent, the risk and cost of all spoilage of customer supplied materials shall be borne by the customer.

Advertising, Graphic Design and Social Media Advertising
Work:
The Designer agrees to produce project materials –at the request of the client for the fee agreed upon for the next 6 months. Designer agrees that he will be the sole author of the Work, which will be original work and free of plagiarism. Designer will cooperate with Client in editing and otherwise reviewing the Work prior to completion and launch. Clients name will not be mentioned.

Confidentiality:
Designer acknowledges that she may receive or have access to information which relates to the Client’s past, present, or future products, vendor lists, creative works, marketing strategies, pending projects/proposals, and other proprietary information. Designer agrees to protect the confidentiality of the Client’s proprietary information and all physical forms thereof, whether disclosed to Designer before this Agreement is signed or afterward. Unless strict confidentiality is requested by Client in advance of the establishment of this contract, Designer can display materials and final work created for Client on the Designer’s website www.goreprintech.co.za.

Social Media Management Invoicing:
Gore Printing & Technology invoices all clients between the 20^th and 25^th of each month. The invoice will be for the month ahead. The client has till the end of the month of that month which was invoiced to pay Gore Printing and Technology. Any invoicing which are overdue will subjetc to a 5% monthly finance charge. Payment menthod COD, EFT, PayFast ( A Handling fee of R100 will be charged on PayFast)

Account Name	GORE PRINTECH
Bank	Standard Bank
Account No.	10125387006
Account Type	Cheque
Ref	Please use Invoice number

Failing to do so Gore Printing and Technology has the right to stop all designs and withdraw all artwork from all social media sites with immediate effect.

Graphic Design and Printing Invoicing:
All printing jobs, client agrees to pay Designer 80% of the total project cost before any services are provided for printing, and the remaining 20% on completion before Collection/Delivery of the printing work. If the parameters of the Work change, or if it involves more time than estimated, Designer will inform Client and they can renegotiate the Work’s cost. All printing jobs will take between 7 – 10 working days unless otherwise specified by the Designer. The Client will not treat Designer as an employee for any purpose.

Client Approval:
All Adverts designed for social media or any Design work done for printing (e.g business cards, flyers, T- shirts, Mugs etc) The client will be sent final artwork for approval before Social Management or printing can commence. Approval may be signed and sent back to the designer or email with a go ahead. Designer is not responsible for errors occurring in this work or projects related to this work after acceptance of the Work by the Client.

Cancellation:
Both parties understand that Client or Designer may terminate the service at any time if, for any reason, the relationship is deemed unsatisfactory by either party. Upon written or verbal cancellation, Client is responsible for payment for all expenses incurred and any work done towards the completion of the project based on the percentage of the project completed that is determined by Designer. Should Client cancel the project following its completion, Client is responsible for full payment as per the agreed upon estimate plus all expenses incurred. In the event of cancellation, Designer retains ownership of all copyrights and original work created.

Acceptance of Terms:
Client promises to pay for the services rendered by Designer for the Work as agreed upon. By signing below, Client agrees they have read, understood, and are considered legally bonded to these terms.

Any queries please feel free to contact us on info@goreprintech.co.za